Order Processing Policy

Order Status marked "Order Unfilled": We have received your order and Its being processed. Most orders will be processed within 24hr.
Order Status marked "Order Filled": Our Team has processed the order and you'll be notified once its ready for pickup.
When processing online or phone orders, it is sometimes necessary to request additional documentation relating to customers credit card or billing information. This may be requested with first time customers, existing customers with new personal information, high dollar orders, large quantity orders and any other order that is deemed necessary at the discretion of the 612 Moto staff..
All customer can come in and pay or we can send them an invoice if customer doesn't wish to provide the information that may be requested above.
Information collected according to the terms above is used for fraud screening, prevention and protection ONLY. Customer’s personal information is not stored and is used for screening purposes at the time of order ONLY.
Fraud is NOT tolerated and will be reported to the Internet Crime Complaint Center (IC3) that is a partnered with the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).
Gift Certs expire after a 1 year period.
In the event there is an error with information included in the listing we will work to get this sorted out for you. We reserve the right to cancel and refund any order if the pricing was incorrect or information in the listing supplied by the manufacturer does not match the item.